A common side effect is to only see the system's serial number, not it's name, when attempting to connect, and then the user name and password are always rejected.
This sometimes occurs when 3rd party applications filter content sent through your PC's network. Try shutting down other network applications such as instant messaging or SKYPE.
Another cause is a corrupted SAM Client configuration. Go to Options -> Options -> Actions button -> "Reset all to defaults".
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