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Recorded video files not found.
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  • SAM will record video files first to a temp folder (typically c:\program files\sam systems\server\temp), and then each hour the files are completed and moved to your archive location.
  • Video will not show in the archive browser or on disk at the normal archive location until a few minutes after the hour, for example, at 4:00 pm the file that stores video from 3:00 pm to 4:00 pm will be closed and moved to the proper location.
  • The split time defaults to one hour but can be set from 15 minutes to 4 hours if needed in SAM Admin.
  • If the drive fills or the storage limit is reached, SAM will automatically delete the oldest footage to make room for new video.
  • SAM Core3 FREE is limited to 7 days of 24x7 recording, video older than this will be deleted.
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